More guest insights in
one platform
DACK's powerful messaging system enables pinpoint communication with guests before, after, and during their stay. You can offer guests upsells, check-in on their stay, or offer them discounts to re-booking directly with you.
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One-touch WiFi
With DACK’s one-touch WiFi app users will connect simply through the one-touch WiFi button in the app. You can require registration to use WiFi, by keeping credentials solely in the app, saving you the added cost of special routers or additional tech.
Guest Registration
DACK guests verify their phone and email through the app, ensuring you have accurate and reliable contact information throughout their stay. Keep in touch with guests ahead, during, and post-stay with important information and details about their stay with you.
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Powerful Messaging System
Completely customize how you communicate with your guests before, after, or during their stay. With DACK’s messaging system you can communicate via SMS, push notification, or email at the exact moment you’d like. DACK’s messaging system can even connect to your smart locks and send guests a welcome message once they’ve unlocked the door for the first time. Through push notifications, you can also route them to specific destinations in the app like your property guide or the stay enhancements section.
Post and Mid-stay Reviews
Get alerted to post-stay reviews through your inbox so you can see feedback before it reaches the OTAs. DACK also captures feedback through support forms throughout a guest's stay so together we can stay on top of any issues.
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More solutions
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Stay Enhancements
Boost your post-booking revenue from services like upsells, custom requests, and integrated vendors.
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Digital Guide
Everything your guests could want in one seamless digital mobile-first experience. Upsells in-depth property guides, easy WiFi, and more.
Digital Access
Reliable, most flexible smart access control in the industry compatible with virtually every lock vendor and cloud provider on the market today.
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Local Recommendations
Give your guests a more enjoyable, personalized stay with your custom in-app tour guide.
Guest Verification
Limit fraud, damage, and chargebacks with our powerful in-app guest verification technology.
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Smart Home
State-of-the-art lighting, music, and thermostat controls and automation along with noise monitoring.
