An Intuitive Mobile-First Guide for Your Guests

DACK provides everything your guests could want in one seamless, digital, mobile-first experience. Empower your guest with in-depth property guides, easy WiFi and more.

Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

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All the details guests need for their stay

DACK provides the industry's most intuitive and mobile-optimized digital property guide. You can quickly add any details about your property and build out a customized guide for guests. Save time and money by not having to print out binders or answer the same phone calls repeatedly. With DACK you can add images, videos, step-by-step instructions quickly and easily. Avoid tablets, screens, and TVs. All your guests need is the technology medium they’re most comfortable with—their phone.

Reduce demand on your staff

By building out a compelling property guide in DACK, your guests will need to contact you less for everyday questions like how to use the dishwasher, turn on the hot tub, or how to use the fireplace. Your staff will thank you for freeing up their time, giving them more bandwidth for better customer service.

Easy WiFi, Directions, and More

DACK’s one-touch WiFi makes it easy for guests to get online quickly when they arrive. They can also connect quickly to maps and rideshare services to find their way to their accommodation, easily view access instructions, and more. DACK removes any friction involved with remote, contactless check-in.

More solutions

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Stay Enhancements

Boost your post-booking revenue from services like upsells, custom requests, and integrated vendors.

Digital Access

Reliable, most flexible smart access control in the industry compatible with virtually every lock vendor and cloud provider on the market today.

Local Recommendations

Give your guests a more enjoyable, personalized stay with your custom in-app tour guide.

Guest Verification

Limit fraud, damage, and chargebacks with our powerful in-app guest verification technology.

Guest Messaging

Powerful messaging system enables pinpoint communication before, after, and during guests' stay.

Smart Home

State-of-the-art lighting, music, and thermostat controls and automation along with noise monitoring.

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