Smart Guest Software for the Future of Travel

DACK is the smartest and most complete software solution for optimizing guest experience.

Free Guest App provides travelers with the ultimate stay experience from check-in to checkout

DACK connects you, your guests, and your existing PMS software in a way that has never been done.

Contactless Check-in – Guests have the option to bypass the front desk or rental office as needed.

Digital Key – Guests can unlock their door via keycodes or WiFi / Bluetooth Mobile Key.

Control IoT and Smart Tech – Guests can control their stay using the app including lights, music, thermostat and other smart devices.

Guide & Upselling – Guests can view property and local info in the app, and purchase extra amenities when possible.

Request & Review Cleaning – Guests can request cleaning, review photos from staff, and provide feedback.

Chat / Request Services – Guests can chat with operators throughout their stay directly via the app (or via SMS / WhatsApp.)

Built For Everyone

No matter what type of property you manage, DACK has the solutions for you.

DACK built a versatile lodging platform from the backend to the frontend with solutions for every accommodation type and every guest.

Flexible Middleware

The world's most flexible and adaptable lodging middleware

The universal interface for guests. DACK is total smart control in your pocket- the only app guests need when they sleep away from home. DACK’s flexible middleware can adapt to any PMS, or IoT hardware with new integrations being added weekly.

Property Automation Tools

Achieve maximum efficiency by fully automating your properties

Let DACK technology do the work. From check-in to checkout, DACK can automate your guest management.

1

Automate Check-in

Allow guests to check-in remotely and access their unit via unique keycodes or Bluetooth/ WiFi mobile key.
2

Automate IoT

Automate lights and thermostats, control min/max temperatures and set default standby temperatures in colder / harsher climates.
3

Automate Turnover

Make turnarounds more efficent with automated cleaning requests and cleaning dispatches after checkout.
4

Upsell Amenities

Increase revenue by upselling amenities like additional cleaning, late checkout, early check-in, and bike rentals.
5

Reduce Demand on Staff

Reduce demand on staff by allowing guests to view property information in the guest app and chat via in-app messaging.
6

Improve Reviews & NPS

Capture more detailed guest feedback directly in the app throughout a guest’s stay.