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Automate and seamlessly
manage guest experience.

DACK provides operators with a powerful operator portal to control, customize and manage guest experience, messaging, verification, check-in / check-out, and more.

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guest management software
Guest Experience App
Guest Experience App
Guest Experience App
Are you a guest? Download the app here
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DACK is now part of
the Operto family
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Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
guest experience app
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Solutions
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Stay Enhancements & Upsells

Boost revenue by allowing guests to customize their stay through custom or prebuilt stay enhancements. DACK makes it easy to offer optional extras like early check-in and pet-fees, or fun upgrades like private chefs and welcome baskets.

Digital Property Guide

Provide your guests with a completely digital, mobile-first property guide. Your guest can view important property details, use one-touch WiFi, view access information, add their friends and much more, all from the palm of their hand.

Digital Access & Smart Locks

Make sure your guests can get into their accommodation, every time. DACK is a powerful and reliable access management solution that integrates with virtually any lock or cloud provider on the market today with the fewest lockouts.

Local Recommendations

Connect your guests to the local community with a curated list of local recommendations. Guests will have a more enjoyable, personalized stay with your custom in-app tour guide.

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Allows you to

maximize your booking revenue.

Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
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Solutions
/ 07

Guest Verification & Check-in /Checkout

Limit fraud, damage, and chargebacks with our in-app guest verification technology. DACK gives you peace of mind with every guest regardless of the booking channel.

Guest Messaging
& Insights

DACK's powerful messaging system enables pinpoint communication with guests before, after, and during their stay. You can offer guests upsells, check-in on their stay, or offer them discounts for re-booking directly with you.

Smart Home & IoT Page

Take your accommodation to the next level with completely integrated smart home technology. DACK enables state-of-the-art lighting, music, and thermostat control along with noise monitoring.

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Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
vacation rental apps
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

Operators that trust us

Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

Digital Guide

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Company name
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

Digital Guide

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Company name
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

Digital Guide

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Company name
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

Digital Guide

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Company name
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

Digital Guide

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Company name
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

Digital Guide

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Company name
vacation rental software

Sojourn DC

"By leveraging DACK technology, we can better meet the individual needs of our guests, increase revenue and compete with larger, more capitalized, providers.”

Dunniela Kaufman - CEO
vacation rental software

Yonder Luxury Rentals

"The guest experience is critical, and we believe that our relationship with DACK will help us to further enhance our offerings and continue to create the kinds of memories that keep our guests coming back,"

Mark Bastin - Yonder CMO
vacation rental software

Homeslice Stays

“Hands-down, DACK is the number one choice for guest technology, room access, IoT control, etc. Every stay is enhanced with a curated, personalized experience.”

Ellie Paget - HomeSlice Stays
vacation rental software

Bella Palazzo

"DACK Inc. helped us to reduce our man hours and increase efficiency by utilizing their upsell features... brings a value that directly affects our team, the guests, and the homeowners."

Shea Lucid - Ops Specialist - Bella Palazzo
vacation rental software

Stay Lake Norman

"The DACK app and team has transformed our business over the past several months allowing us to house all the property information the guest needs in a sleek, clean, and organized manner for our guests."

Caleb Hannon - CEO
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

Digital Guide

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Company name
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

Digital Guide

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Company name
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

Digital Guide

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Company name
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

Digital Guide

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Company name
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

Digital Guide

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Company name
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access

Digital Guide

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Company name
vacation rental software

Stay Lake Norman

"The DACK app and team has transformed our business over the past several months allowing us to house all the property information the guest needs in a sleek, clean, and organized manner for our guests."

Caleb Hannon - CEO
vacation rental software

Sweetgrass Properties

"We have no regrets about partnering with Dack and look forward to a long relationship as we both continue to grow. I would gladly recommend their services to other rental companies"

Katie Evans - Sweetgrass Properties
vacation rental software

Sarah Bernard Chalets

"The app pays for itself with "add on" opportunities for our guests to add to their stay, such as pet fees, additional nights and more."

Sarah Bernard - Sarah Bernard Realty Team
vacation rental software

Sojourn DC

"By leveraging DACK technology, we can better meet the individual needs of our guests, increase revenue and compete with larger, more capitalized, providers.”

Dunniela Kaufman - CEO
vacation rental software

Yonder Luxury Rentals

"The guest experience is critical, and we believe that our relationship with DACK will help us to further enhance our offerings and continue to create the kinds of memories that keep our guests coming back."

Mark Bastin - CMO

Easy to set-up
& onboard

An out-of-the-box solution that works with your existing tech.

See all integrations
Integrations
Digital guest experience platform for vacation rentals & hotels. Web guest app, AI-powered communication, custom upsells, remote access
EST SERVICES
RT TECH
EST COMM
PMS / VRS
Property Management
Guest Services
Smart Locks
Workflow Management