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Mobile Engineer, Android (Senior)

By Careers

DACK is a SaaS platform providing a guest application for short-term rentals (STR). We integrate with property management and Internet-of-Things (IOT) providers to offer guests a streamlined vacation.
Guests who stay at a DACK-operated unit love the unified stay experience: they digitally open the front door, browse property guides, local recommendations, and purchase extra services in DACK’s app. From the point of booking, we help guests create their itinerary, control the unit, and enhance their stay.

STR property owners use DACK’s operator dashboard to manage their units and content. Operators integrate with smart devices, offer additional services, and provide local recommendations. We help operators analyze and automate guest activity.

Responsibilities

  • Work closely with our product team to innovate the STR guest experience
  • Build reusable software modules that create a scalable mobile application
  • Analyze and optimize application infrastructure for quality, efficiency, and performance

Minimum Qualifications

  • 4+ years of professional Android Experience
  • Proficiency in all phases of development including sprint planning, implementation, testing, deploying and maintenance phases.
  • Architecture experience using the following:
    • Unit Testing
    • Mobile memory management
    • Networking layer and API design
    • Reactive mobile programming
    • Declarative UI Programming
    • Programmatically-constrained UI
    • Published or open-source work output using Kotlin and the Android SDK
      Git

Bonus Qualifications:

  • Experience designing and implementing the following:
  • A/B Testing
  • BLE development (reading/writing to peripheral devices)
  • Experience using Jira, Figma, Postman, and Swagger Docs

What we offer

  • Flexible remote work
  • Stock Options
  • Employer health insurance

Click here to apply. 

DACK Partners With Streamline VRS

By Blog, PMS

US: DACK, a mobile app designed to enable short-term rental operators to provide their guests with digital stay and post-booking experiences, has partnered with vacation rental management platform Streamline Vacation Rental Software.

With more than 100,000 doors utilizing its services, Streamline VRS has grown to be one of the industry leaders for enterprise-level vacation rental companies. Integrating with DACK will enable guests who book their stays with one of Streamline’s operators to have access to upgrades and conveniences such as digital keyless entry, contactless check-ins, intuitive local guides, as well as customizable stay upgrades like early check-in, grocery delivery, and additional cleaning services.

DACK’s partnership with Streamline is designed to cement its place in the industry as a reliable and intuitive platform for operators at any scale, as well as a comprehensive check-in-to-checkout guest experience solution in the market.

Mike Norde, Third Party Relationship Manager and Senior Marketing Specialist for Streamline VRS

“DACK’s mobile app is a game-changer for short-term rental operators. We’re always searching for ways to enhance the convenience and diversity of our platform for our operators and their guests. “DACK’s technology unlocks so many new options for guests and revenue opportunities for operators,”

Thomas Schaper, Head of Product at DACK

“We are very excited to be partnering with Streamline VRS – a leader in property management for some of the largest operators in North America and abroad. Our connection with Streamline will enable operators to provide a truly seamless, digital experience for their guests, and ultimately boost their revenue through increased guest engagement.”

Customer Success Coordinator

By Careers

DACK is a rapidly growing tech startup located in Los Angeles, CA that is transforming the lodging industry. We offer an exciting and dynamic work environment with competitive compensation, great benefits, fun perks, and growth opportunities.

DACK is seeking a motivated, bright and ambitious individual to fill the role of Customer Success Coordinator

This position is an integral role in contributing to the overall success of DACK’s customers. You will work closely with the customer success, sales, and account management teams to ensure successful product adoption and partner growth. 

What you’ll do:

  • Assist with day-to-day goals and objectives in product adoption, customer success, and brand awareness 
  • Deliver excellent written and visual creative content
  • Report and provide insights, metrics, and ROI around customer success efforts, and share recommendations for continuous optimization

Requirements 

  • Bachelor’s degree in communication, marketing, business, or similar
  • Flexibility to work in a dynamic, fast-paced start-up environment
  • Excellent written and verbal communication skills
  • Proficient in digital creative tools including photoshop, illustrator
  • Understanding of using analytics, metrics, reports for insights for optimization
  • Self-starter, initiative, drive, and sense of ownership over projects, with the ability to prioritize and see projects through to completion 

What We Offer:

  • Flexible remote work
  • Stock Options
  • Health and wellness benefits

Click here to APPLY. 

DACK Partners with OwnerRez PMS

By Blog, PMS

DACK, leading provider of guest solutions technology, is excited to officially announce the launch of our partnership and integration with industry-leading PMS, OwnerRez.

This partnership launches after collaborative efforts to offer the best solutions for property management and guest experience together to short-term rental managers.

With one click inside the DACK dashboard, OwnerRez users’ listing and reservation data get integrated into DACK and they can start offering the most intuitive experience to their guests.

Interested in learning more about OwnerRez? Check out their website here.

DACK Launches Integration with Yale

By Blog, IoT

One of the premier STR and vacation rental digital key + key-code lock brands, Yale Assure, now integrates with DACK to offer seamless, contactless check-in for any property. 

With DACK and a Wifi-enabled Yale Smart Lock, property managers are able to automate key turnovers for guests based on PMS reservations, create unique codes for staff and maintenance, and monitor door activity at any time with real-time tracking and notifications.

Versatile enough for any type of property, DACK and Yale combine to offer a consistent, comfortable, and secure experience no matter where guests travel to.

DACK is the only guest-facing solution built for travel accommodations that can enable Digital Key access- the future of access control. With the Yale Assure brand of locks, property managers are able to offer three tiers of locks for total peace of mind: digital keys, key-codes, and physical hard keys.

Make sure you are getting the most out of your Yale locks by partnering with DACK.

Sales Development Representative

By Careers

DACK is a rapidly growing tech startup located in Los Angeles, CA that is transforming the lodging industry. We offer an exciting and dynamic work environment with competitive compensation, great benefits, fun perks, and growth opportunities.

DACK is seeking a motivated, charismatic, and energetic salesperson to fill the role of Sales Development Representative. This position will work closely with the sales team to qualify, generate, and identify sales leads.

Applicants should be excellent communicators and highly motivated. Applicants should have experience with inside sales including cold-calling via phone or email and maintaining a CRM. Applicants should be eager to successfully meet and exceed sales goals and KPIs.

Experience in the lodging / hospitality industry is a plus!

Key Responsibilities

  • Identify, qualify, and generate sales leads
  • Contact and develop relationships with potential leads via phone, email
  • Refer potential customers to account executives
  • Maintain CRM, develop contact lists
  • Report monthly and weekly on sales progress and KPIs
  • Report product feedback to sales team and leadership

Qualifications

  • Experience selling directly to the hospitality & lodging industry a plus!
  • 1-2+ years of inside sales experience
  • Bachelor’s degree in Marketing, Communication, Business or similar
  • Demonstrated interpersonal and communication skills
  • Proven track record of successfully meeting or exceeding sales goals and KPIs
  • Experience with SalesForce or similar CRM
  • Experience cold-calling

Benefits

  • Fun corporate events
  • Quarterly commissions
  • Stock options

Click here to APPLY

iOS Developer (Mobile)

By Careers

DACK is a rapidly growing tech startup located in Santa Monica, CA that is transforming the lodging industry. We offer an exciting and dynamic work environment with generous compensation, great benefits, fun perks, and growth opportunities. We are recruiting bright individuals who want to be on the ground floor of an exciting new tech company.

DACK is seeking an innovative, motivated, and diligent iOS developer who is capable in Swift and associated modern libraries to fill the role of iOS Developer (Mobile). The iOS developer will work closely with the engineering and product teams to ensure the success of the DACK front-end user experience.

Applicants should have 2+ years of iOS development experience and be well versed in mobile application development, API integrations, and web development. Applicants should have a proven track record of creating innovative mobile applications. Applicants should have experience in all phases of development including sprint, testing, and maintenance phases.

Key Responsibilities

  • Research, identify, and dictate application development strategies
  • Write, execute and review code during development sprints
  • Monitor competing applications, industry advancements, technology breakthroughs, UX trends, and recommended action items based on findings
  • Monitor analytics, user feedback submissions, error logs, marketing surveys, development team feedback and suggestions, and create action items based on findings

Requirements

  • Bachelor’s degree in CS or similar
  • 2+ Years of development experience
  • Well versed in mobile application development
  • Demonstrated mobile and web programming knowledge through written and verbal tests
  • Excellent communication and interpersonal skills
  • Self-driven, entrepreneurial

Click here to APPLY

DACK Partners with Guesty

By Blog, PMS

DACK, a leading provider of guest experience technology has partnered with Guesty one of the world’s leading PMS solutions to help operators deliver reliable and consistent stay experiences. 

This partnership will bridge the technological gap between DACK and Guesty, allowing mutual partners of both technologies to seamlessly and efficiently operate their property management businesses. We look forward to continuing to provide excellent guest solutions to partners of both DACK and Guesty.

Please reach out to us if you are a DACK client interesting in learning more about Guesty, or if you are a Guesty client interested in learning more about DACK. Connect with us here.

Jr. Software Engineer (Mobile & Web)

By Careers

Job Description

DACK is a rapidly growing tech startup located in Los Angeles, CA that is transforming the lodging industry. We offer an exciting and dynamic work environment with generous compensation, great benefits, fun perks, and growth opportunities.

DACK is seeking an innovative, motivated, and diligent programmer to fill the Junior Engineer (Mobile & Web). The Junior Engineer will work closely with the Director of Engineering and will ensure the success of the DACK software through diligence and innovation.

Applicants should have 5+ years of development experience and be well versed in mobile application development, API integrations, web development, cloud architecture, and IoT systems. Applicants should have a proven track record of creating innovative tech solutions. Applicants should have experience in all phases of development including sprint, testing, and maintenance phases.

Key Responsibilities

  • Research, identify and dictate application development strategies
  • Write, execute and review code during development sprints
  • Coordinate with API software and hardware partners to ensure ongoing seamless integration with applications
  • Monitor competing applications, industry advancements, technology breakthroughs, UX trends, and recommended action items based on findings
  • Monitor analytics, user feedback submissions, error logs, marketing surveys, development team feedback and suggestions, and create action items based on findings

Requirements

  • Bachelor’s degree in computer science, math, or similar
  • 5+ Years of development experience
  • Well versed in mobile application development, API integrations, IoT development, and cloud architecture
  • Demonstrated mobile and web programming knowledge through written and verbal tests
  • Excellent communication and interpersonal skills

Click here to APPLY

Sr. Dot Net Software Engineer

By Careers

DACK is a rapidly growing tech startup located in Los Angeles, CA that is transforming the lodging industry. We offer an exciting and dynamic work environment with generous compensation, great benefits, fun perks, and growth opportunities.

DACK is seeking an innovative, motivated, and diligent programmer to fill the Senior Engineer (.Net core, Web, MVC). The Senior Engineer will work closely with the Director of Engineering, CTO and off shore team to continue development and ensure the quality of software through diligence and innovation.

Applicants should have 5+ years of development experience and be well versed in software application development (server side), API integrations, web development, cloud architecture, and IoT systems. Applicants should have a proven track record of creating innovative tech solutions. Applicants should have experience in all phases of development including sprint, testing, and maintenance phases.

Key Responsibilities

  • Research, identify and dictate application development strategies
  • Write, execute and review code during development sprints
  • Coordinate with API software and hardware partners to ensure ongoing seamless integration with applications
  • Work with both our offshore and local teams as needed to achieve our goals.
  • Monitor competing applications, industry advancements, technology breakthroughs, UX trends, and recommended action items based on findings
  • Monitor analytics, user feedback submissions, error logs, marketing surveys, development team feedback and suggestions, and create action items based on findings

Requirements

  • Bachelor’s degree in computer science, math, or similar
  • Master’s degree a plus
  • Well versed in API development, front end frameworks (MVC) and cloud architecture
  • Demonstrated API and web programming knowledge through written and verbal tests
  • IoT Experience a plus
  • Mobile application development is a plus
  • Excellent communication and interpersonal skills
  • 5+ Years of development experience
  • Works well within offshore team environment time zones

Benefits

  • Fun company events
  • Stock options
  • Dental insurance
  • Health insurance

Pay: $120,000.00 – $140,000.00 per year

Click here to apply.