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June 2021

Customer Success Coordinator

By Careers

DACK is a rapidly growing tech startup located in Los Angeles, CA that is transforming the lodging industry. We offer an exciting and dynamic work environment with competitive compensation, great benefits, fun perks, and growth opportunities.

DACK is seeking a motivated, bright and ambitious individual to fill the role of Customer Success Coordinator

This position is an integral role in contributing to the overall success of DACK’s customers. You will work closely with the customer success, sales, and account management teams to ensure successful product adoption and partner growth. 

What you’ll do:

  • Assist with day-to-day goals and objectives in product adoption, customer success, and brand awareness 
  • Deliver excellent written and visual creative content
  • Report and provide insights, metrics, and ROI around customer success efforts, and share recommendations for continuous optimization

Requirements 

  • Bachelor’s degree in communication, marketing, business, or similar
  • Flexibility to work in a dynamic, fast-paced start-up environment
  • Excellent written and verbal communication skills
  • Proficient in digital creative tools including photoshop, illustrator
  • Understanding of using analytics, metrics, reports for insights for optimization
  • Self-starter, initiative, drive, and sense of ownership over projects, with the ability to prioritize and see projects through to completion 

What We Offer:

  • Flexible remote work
  • Stock Options
  • Health and wellness benefits

Click here to APPLY.